Terms and Conditions

The full name of our company is Vines House Parfum Ltd. Our registered company address is Vines Close House, Dorchester Road, Wimborne, Dorset BH21 3RW. Our registered company number 12017184. Our email address is mailto:scent@vhparfum.com
The following terms and conditions will apply between you and VHParfum Ltd, when you buy an item from vhparfum.com. The terms do not affect your statutory rights.
Your contract for purchases made through vhparfum.com is with Vines House Parfum Ltd and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.

Using the site

You are invited to register with VHParfum. Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network. You are responsible for maintaining the confidentiality of your user account and password. You agree to accept responsibility for all activities that occur under your user account or password. You agree to immediately notify us in the event of any unauthorised use of your user account or other breach of security. You assume all responsibility and risk with respect to your use of the Site.
If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site.
All details you provide to vhparfum.com for the purpose of ordering or purchasing goods must be current, accurate, true and complete in all respects; and any credit or debit card used must have sufficient funds in the account to cover payment of the product(s) ordered.
You agree that e-mail can be used as means of communication.
Vines House Parfum Ltd reserve the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice at any time.

Product information and availability

VHParfum Ltd reserve the right to amend the detail of our product at any time. We reserve the right to alter product prices at any time, but this will not affect customer orders already paid for. We cannot guarantee that all products detailed on our Site will be available. We are under no obligation to supply products to you at incorrectly stated prices, even after we have sent you an order confirmation if the pricing error can be identified as a mispricing.

Customer Orders & Delivery

We must receive full cleared payment for an order before dispatch. All credit or debit cardholders are subject to validation checks and authorisation by the card issuer. VHParfum are not liable for any delay or non-delivery following non authorised payments.
VHParfum reserves the right to limit quantities purchased and to revise, suspend, or terminate an event or promotion at any time without notice (including after an order has been submitted and/or acknowledged).
We will deliver your order in accordance with the delivery option selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and Bank holidays. Any delivery timescales are indicative only. If you have specified delivery to more than one address when placing your order there is a separate charge for each destination address.
Risk of damage or loss of the products passes to you on delivery.
As all our parcels require a signature upon delivery we are unable to deliver to PO Box addresses. If you have a question about delivery, please email us scent@vhparfum.com

Promo codes

“Promo Code” means a code that must be entered at checkout on online transactions in order to receive a discount or benefit, prior to completing the order.
Each promo code is subject to the specific terms and conditions stated on the promo code offer and these general promo code terms and conditions. In the event of any inconsistency, the former prevails.
Valid for qualifying purchases made on vhparfum.com and redeemed within the validity period.
Promo codes will not be applicable to previously placed orders or products not in stock at the time of purchase.
Discounts are applied prior to and excluding delivery charges.
Promo codes cannot be combined with other offers and can only be redeemed once per customer unless otherwise stated.
Not transferable or redeemable for cash or credit.
VHParfum reserves the right to cancel, amend, terminate or temporarily suspend the promo code at any time with no liability to any entrant or any third party.
All orders are subject to acceptance and any improper use of promotional codes may result in the cancellation of your order.

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