Delivery and Refunds

Delivery

UK (mainland)

Free Standard delivery 3-5 days
UK mainland postcodes only (excluding PO Box addresses)
Signature required *

Special Delivery -Guaranteed next day
Order must be placed by 12pm GMT, Monday to Thursday only. Orders placed on Friday will be delivered the following Monday.
£8.80

UK mainland postcodes only (excluding PO Box addresses) Signature required*.

*If you are likely to be out at the time of delivery, please leave special instructions on the checkout page of where the courier may leave the package.

Unfortunately Eau de Parfum cannot be shipped internationally due to customs restrictions on alcohol for airfreight.
There is a limit for on shipping for fragrances of 8 units at any one time in the UK.

Returns

At VHParfum we understand scent is so personal and so we gift a 2ml sample vial in a descriptive envelope for each original fragrance bottle purchased; regardless of the size of bottle (30ml/ 50ml/ 100ml). *Please note we gift x1 sample 2ml vial per customer per fragrance with a VHParfum registered account.
You have 7 days to wear your fragrance sample before deciding whether to keep the main bottle by breaking the wax seal on the wooden box.

If it’s not for you, simply return the unopened perfume box with our returns label – please send via recorded delivery. Check your delivery confirmation email to find your returns link and a returns label will be generated to your email. You are responsible for returns costs.

Once we receive your return back with us in original, unopened, undamaged condition we’ll credit your account with the value of the fragrance. We will action your return immediately although refunds could take longer during busy periods- we allow 30 days.
Ideally use the original mailbox outer to return the fragrance and avoid damage in transit.

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